Privacy policy

This notice covers the public Fairhelm Systems marketing website. Fairhelm Systems (OPC) Pvt Ltd is the intended legal entity and its incorporation is in progress. Statutory particulars, including the corporate identity number and GSTIN, will be added after they are issued.

Product deployments, pilots, and contracted services require scope-specific privacy, security, and data-processing terms. Those signed terms take precedence for the relevant engagement.

At launch, this static website does not provide user accounts, analytics instrumentation, advertising pixels, or a server-backed contact form. It does not intentionally collect student, parent, staff, or customer operational records.

The infrastructure that delivers and protects the site may process standard request metadata such as IP address, user agent, timestamp, requested path, response status, and security signals. This is used for delivery, reliability, abuse prevention, and incident investigation.

If you contact Fairhelm by email, the information you choose to send is used to understand and respond to your inquiry, assess a potential engagement, and maintain appropriate business records.

Do not send credentials, student records, payment data, government identifiers, health information, or other sensitive material in an initial email. A governed transfer method should be agreed before confidential data is shared.

Customer data belongs to the applicable school, trust, institution, or contracting customer. Fairhelm intends to process that data only within an approved service, documented purpose, and agreed authority boundary.

• Fairhelm does not sell student or parent data.
• Fairhelm does not use customer data to train AI systems unless that use is explicitly contracted, approved, and governed.
• Product-specific roles, purposes, subprocessors, locations, retention, deletion, and assistance obligations must be documented in the applicable agreement.

Cloud, content-delivery, security, communications, and professional service providers may process limited information where necessary to operate the website or respond to an inquiry. Access should remain proportionate to the assigned purpose.

Information should be retained only for an appropriate operational, security, legal, or contractual purpose, then deleted or anonymized where reasonably possible. Contracted product data follows the retention and deletion terms agreed with the customer.

This marketing website is directed to institutional decision-makers and professional audiences. It is not designed for children to submit personal data directly. Schools, trusts, parents, and students should not use this public site to transmit operational records.

Privacy questions and requests concerning this public website may be sent to hello@fairhelmsystems.com. Fairhelm may need to verify identity, authority, and the relevant context before acting on a request.

This interim notice will be formally reviewed after incorporation and before the website begins material personal-data collection or a production service is offered under general public terms.